Contact us
Contact our team about accounts, packets or billing.
Last updated: 2026-11-04
Email support@cicadas.ai with questions about your account, a packet, billing or a correction.
For an order issue, include the email used for your account and the order reference if available. Please do not send SSNs, ITINs, SINs, passport numbers or payment card details by email.
The service is operated by Zebra Nine Studio Inc., Canada. Contact: Kevin Fan.